VXI's position as a global leader in customer care, human resources, and business support services has given us extensive experience in a wide variety of industries.
Our experience allows us to have a clear understanding of the challenges facing our clients within their specific markets.
Over the past 8 years, the markets we have served have evolved over the following industries:
Markets / Industries Served:
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Technology
Leads generation, Appointment setting, Create awareness for entering SMB market.
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Telecom
Outbond Sales, Inbound Sales and Service, Fulfillment, Consultation, Co-lo management.
- Wireless
- VoIP
- Fiber optics
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Financial Services
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Utilities
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Publishing
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Catalog
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Retail
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e-Commerce
Sales, Customer Retention, and Customer Service support for a e-commerce business model companies via mult-channels.
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Direct-Marketing
Database management for direct marketing businesses.
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Database Services
Data Analysis, Leads generation, Database Management.
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Contact Center
Automated Technology Outsourcing.
- Customer Relationship Management Development
- Customer Contact Center interface technology and system development
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Government
Non-immigrant Visa consultation & appointment setting.
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Banking Services
Credit card membership services, Telemarketing Services.
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Pharmaceuticals
- Pre-sale inquiry
- Customer retention
- Customer services
- Customer Satisfaction surveys
- Feedback tracking
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Insurance
Marketing support for direct mailing event and customer acquisition via telesales.
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Automobile
- Database management
- Marketing survey
- Customer services