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Leading Customer Contact Services

Multi-Cultural    Multi-Channel    Multi-National

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Industries
Markets Served

VXI's position as a global leader in customer care, human resources, and business support services has given us extensive experience in a wide variety of industries.

Our experience allows us to have a clear understanding of the challenges facing our clients within their specific markets.

Over the past 8 years, the markets we have served have evolved over the following industries:

Markets / Industries Served:

  • Technology
    Leads generation, Appointment setting, Create awareness for entering SMB market.
     
  • Telecom
    Outbond Sales, Inbound Sales and Service, Fulfillment, Consultation, Co-lo management.
    • Wireless
    • VoIP
    • Fiber optics

     
  • Financial Services
     
  • Utilities
     
  • Publishing
     
  • Catalog
     
  • Retail
     
  • e-Commerce
    Sales, Customer Retention, and Customer Service support for a e-commerce business model companies via mult-channels.
     
  • Direct-Marketing
    Database management for direct marketing businesses.
     
  • Database Services
    Data Analysis, Leads generation, Database Management.
     
  • Contact Center
    Automated Technology Outsourcing.
    • Customer Relationship Management Development
    • Customer Contact Center interface technology and system development

     
  • Government
    Non-immigrant Visa consultation & appointment setting.
     
  • Banking Services
    Credit card membership services, Telemarketing Services.
     
  • Pharmaceuticals
    • Pre-sale inquiry
    • Customer retention
    • Customer services
    • Customer Satisfaction surveys
    • Feedback tracking

     
  • Insurance
    Marketing support for direct mailing event and customer acquisition via telesales.
     
  • Automobile
    • Database management
    • Marketing survey
    • Customer services